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Mail Issues; Lost Package, No Name, etc.
Topic Started: Jul 30 2015, 01:17 AM (770 Views)
Jenna Pedersen
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Make note of any lost packages, packages with no names, and other mail issues that occur during your shift.
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Abbie Mitchell
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There was a mislabeled package for a resident with the wrong date and code. The right package was found.
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Josh Stokes

8/31 M57 and 8/31 M50 were not logged in the system. I logged them and the residents have since come and picked them up, but just wanted to make note of it!
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Rachel Cull
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Mitchell Cofer has a package that's been here since Friday August 28th. I went onto StarRez to see if it had been logged, but it said that it's been issued already...I made another entry for it since it obviously hasn't been issued. We really need to be careful when we handle the mail.
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Rachel Cull
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There were 2 packages that were not logged that had parcels logged on the same day, but weren't the same one and one package that wasn't logged at all. I made new entries for them in StarRez.
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Abbie Mitchell
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There was a package logged for Delshawn Davis under Zayne Decker's name. I sent an email to Delshawn for his package.
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Abbie Mitchell
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A resident came to the desk and said that they got an email from amazon on Saturday saying their package was delivered. I checked and there was nothing in starrez of it being logged so I checked the cabinet and found the package she was talking about. It had a code on it but it was not in the package log. I logged it and had her sign for it and apologized for the confusion.
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Rachel Cull
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Elise Hallenbeck (?) will be receiving a package, but the name on it is her dad's. So if a package comes for Hallenback, it's Elise's.
Edited by Rachel Cull, Oct 6 2015, 02:48 AM.
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emilysotzing
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When Abbie and I were doing the Package Audit, we came across a package (M38) that was not in the audit. When we looked the resident up in StarRez, they did not come up in Baker or anywhere else until we did All Records. It says that this person (Ahjah Johnson) is in Resident Life Staff, but also in the application phase. What do we do?
Edited by emilysotzing, Oct 6 2015, 09:28 AM.
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emilysotzing
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JUST KIDDING. HAD A MOMENT OF EARLY-MORNING CRISIS AND FORGOT ABOUT THE COMM LOG POST. SORRY
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