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Mail Issues; Lost Package, No Name, etc.
Topic Started: Jul 30 2015, 01:17 AM (773 Views)
Jenna Pedersen
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Make note of any lost packages, packages with no names, and other mail issues that occur during your shift.
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Rachel Cull
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There are two packages that were included in the package audit that are not accounted for from September.

Riley Patrick - Amazon Box - BW 9/17/15 R3
Bailey Cross - Amazon box - BW 9/19/15 S1

Both had received emails about these packages. I'm wondering if they were issued without going through StarRez or something??
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Rachel Cull
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Should we be emailing Broshious when he gets a package and such? If so, if someone tomorrow could email him and let him know that he has a package that'd be rad.
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Rachel Cull
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The PBTeen box behind the desk is for USPS pick up. If whoever is here when USPS comes tomorrow could send that with the Post man, that would be wonderful!

Thanks!
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BrittanyCatallo

I accidentally issued a package to Jane Klaus without recieving her signature. I emailed her and she should be coming down to sign for it sometime today. Right now the package is listed as "Recieved" in StarRes.
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Jenna Pedersen
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This will serve as a reminder that you CANNOT issue packages to those who the name on the box does not match the name on the BuckID. I don't care if their parents call and tell you that you can issue it, if the emergency contact matches, or anything else. If it doesn't match you do not issue it. Thank you!
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Rachel Cull
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Her name is the one on the package, she just didn't sign for it. As of now she has not returned to the desk to give us her signature. Am I allowed to go into StarRez and do it manually to reconcile the package audit or do we need to wait for her signature?
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MariaNorthern

Patrick Fisher came by to pick up his package. It was logged into the computer as R30 and the package was really R28. R28 should be Brittany Catallo.
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Abbie Mitchell
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Make sure the whole code is put into star rez please :D
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Harrison Walsh

Mara Cull and I just finished a package audit and we have two packages unaccounted for:

-BW-10/29/15-R3 for Jong (John) Bailey
-BW-10/27/15-T45 for Bailey Cross

Just a friendly reminder that we need to make sure that we issue packages properly so no negative consequences fall back on us.
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Jenna Pedersen
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Harrison Walsh
Nov 1 2015, 10:45 AM
Mara Cull and I just finished a package audit and we have two packages unaccounted for:

-BW-10/29/15-R3 for Jong (John) Bailey
-BW-10/27/15-T45 for Bailey Cross

Just a friendly reminder that we need to make sure that we issue packages properly so no negative consequences fall back on us.
These residents have been contacted by Alex Brandt. If they come down and they have the package just properly issue it, if they have not received the package email me ASAP so that I can begin the search process.
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