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Laundry Service Log; Content: laundry service requests and updates
Topic Started: Jul 30 2015, 02:30 AM (552 Views)
Jenna Pedersen
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Please include the work order and any updates.

Directions for how to handle situations:

EDL - open and close
EDO - unplug and replug
"Won't wring it out" - too much soap was used!
Edited by Jenna Pedersen, Oct 29 2015, 06:13 PM.
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Lindsay
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A service request was put in for washer #12 because a resident reported a leak coming from a connection in the pipes. The service request number is 5122481.
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TaylorWicks
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A resident came to the desk saying that the BuckID swiper in the laundry room wasn't working and said that "Laundry is closed" and that it wouldn't let him pay or select washers/dryers. 2-HELP has been notified.
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Rachel Cull
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TaylorWicks
Jan 31 2016, 06:48 PM
A resident came to the desk saying that the BuckID swiper in the laundry room wasn't working and said that "Laundry is closed" and that it wouldn't let him pay or select washers/dryers. 2-HELP has been notified.
The laundry has been down since yesterday (Jan 31) morning. The gentleman at 2-HELP said that OCIO was updating the system and that it should've been back up by noon, yesterday. Since it was so close to noon I didn't think to put it in the Com Log, but I should've. Apologies, fam.

Rachel
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Morgan Mohr
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Maintenance came out to fix it today. The report that in one, a resident had used too much soap, and in the other he could not find anything wrong.
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Lindsay
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A resident came to the desk reporting flooding in the basement around the washers. I put in a service request and the work order is 5144774.
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Isaac Hesse

So washer number 14 just doesn't want to get it together and is still flooding. The new work order is 5148944.
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Harrison Walsh

Dryer 2 is not spinning or heating up; a service request was filed and the work order number is 5165991.
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BrittanyCatallo

Washer 13 is excessively soapy and currently getting water everywhere. I have called 2HELP and they said they will be sending someone to fix it.
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TaylorWicks
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A serviceman came in and said there is a problem with washers 12&13 internally. Someone from Service2Facilities called and directed me to a website to put in a laundry specific service request. (servicerequest.asicampuslaundry.com) Service requests have been put in for the following:
Washer 12 (DLT-067)
Washer 13 (DCK-873
Dryer 2 (GMF-418)
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Lindsay
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Service request was put in for the plastic tab that locks the door into place missing on washer PDF068.
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