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KaijuFanatic
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packmule
Jul 20 2007, 05:14 AM
KaijuFanatic
Jul 19 2007, 08:14 PM
I did and never received a response, I swear, people don't seem to care, as long as they're making a buck.

I can't say I'm surprised by this. I sent Suncoast a letter many years ago after their last mall store closed in Atlanta. I never heard from them. I probably spent close to $2000 in that store on VHS/DVD's between 1997-2001.

I think taking the time to respond to questions, comments or complaints means someone actually cares about the customer or potential customer. Over the years, I've spent a lot in Suncoast, because they do offer a pretty decent selection of DVDs, but associate knowledge can sometimes be questionable, as in most retail stores. :angry:
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