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Welcome to Phoenix Viewer Support. We hope you enjoy your visit.

You're currently viewing our forum as a guest. This means you are limited to certain areas of the board and there are some features you can't use. If you join our community, you'll be able to access member-only sections, and use many member-only features such as customizing your profile, sending personal messages, and voting in polls. Registration is simple, fast, and completely free.

You must be 18 years of age and a resident of Second Life to register. Non-resident registrations will not be approved. When registering, please read and follow the instructions on the registration page carefully.

Phoenix Viewer Support offers support for residents of the Second Life grid ONLY.


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Before Requesting Help

One of the first things support will need to help diagnose and resolve the issue are your system specifications. Including this information in your initial support request will help save time.

  • While in the Firestorm viewer, go to Help > About Firestorm Viewer
  • Highlight all of the contents in the Info Tab of that window
  • Once everything is highlighted click the Copy to Clipboard button
  • Press Ctrl + V (or right click and paste) to copy that information into your support request

Firestorm Viewer Support

Regular Forum Firestorm Support for Windows Always crash with two logons January 2, 2013, 11:42 pm, By Sukey Royce
Topics: 2 Replies: 1
Regular Forum (No New Posts) Firestorm Support for MAC No Posts in Forum
Topics: 0 Replies: 0
Regular Forum (No New Posts) Firestorm Support for Linux No Posts in Forum
Topics: 0 Replies: 0
Regular Forum Firestorm Viewer Feedback
Good, bad or indifferent if you have something you want to say about the Firestorm Viewer let it all hang out in here!
Can Not Login to Sl on FS August 9, 2012, 2:39 pm, By Hatake Kohime
Topics: 1 Replies: 0
Regular Forum Resolved Issues Random Viewer Crashing August 9, 2012, 8:51 am, By Selene Gregoire
Topics: 4 Replies: 8