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Welcome to Phoenix Viewer Support. We hope you enjoy your visit.

You're currently viewing our forum as a guest. This means you are limited to certain areas of the board and there are some features you can't use. If you join our community, you'll be able to access member-only sections, and use many member-only features such as customizing your profile, sending personal messages, and voting in polls. Registration is simple, fast, and completely free.

You must be 18 years of age and a resident of Second Life to register. Non-resident registrations will not be approved. When registering, please read and follow the instructions on the registration page carefully.

Phoenix Viewer Support offers support for residents of the Second Life grid ONLY.


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If you're already a member please log in to your account to access all of our features:

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Before Requesting Help

One of the first things support will need to help diagnose and resolve the issue are your system specifications. Including this information in your initial support request will help save time.

  • While in the Phoenix or Firestorm viewer, go to Help > About Phoenix or Firestorm Viewer
  • Highlight all of the contents in the Info Tab of that window
  • Once everything is highlighted click the Copy to Clipboard button
  • Press Ctrl + V (or right click and paste) to copy that information into your support request

Other Issues (Not Viewer Related)

Regular Forum (No New Posts) Other Issues
Post your non-viewer related issues here that are not covered by the topics above.
No Posts in Forum
Topics: 0 Replies: 0
Regular Forum Resolved Issues
These issues appear to have been resolved or have become inactive. If the problem is still occurring, please create another topic.
Adult Verification November 5, 2010, 5:43 pm, By Selene Gregoire
Topics: 1 Replies: 4