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    Support Guidelines
    Topic Started: Jul 7 2015, 03:29 PM (155 Views)
    Geoffrey
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    The Support Zone is the best place on Foundation to get help with issues you encounter while designing or coding a project. We will do our best to help you find the problem and solve it. We are happy to provide this service to you at no cost and ask that you follow these simple guidelines.
    • Be as specific as possible - When posting a support request, we ask that you be as specific and detailed about the problem as possible. Include screenshots and links as needed so we can diagnose the problem and help you solve it as quickly as possible.

    • Links are allowed - In this section, the rules against advertising are less enforced. You may link to test boards or, if developing on a live site, link to that site if you have an issue with it. Please do not abuse this service to shamelessly plug your site though.

    • Know what you're talking about - Anyone is allowed to respond to support topics, not just staff members, but we do ask that you are contributing and that you know what you're talking about. Posting false information will only create more problems.

    Note: Topics marked [c] at the beginning are resolved issues. Those topics are left open/unlocked in case there are additional questions, but they do require immediate attention for support.

    If you have any questions, please contact a staff member. Thank you.

    Geoffrey | Foundation Administrator
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